June 8, 2018 Nien-Hua Gu 14:00 - 14:45, Workshop, Discussion, Room 6 Persona, Empathy Map, Customer Profile... what works? June 8, 2018 Nien-Hua Gu 14:00 - 14:45, Workshop, Discussion, Room 6 Slides Nien-Hua Gu